Frequently Asked Questions

Here you can find all the frequently asked questions. If your question is not listed, feel free to contact us.

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General

General questions at RAAT

The range of our electric bikes varies by model. Each e-bike listing includes its specific range, but on average, you can ride between 40 and 70 kilometers on a single charge.

The actual distance depends on several factors, such as:

  • The selected assistance level
  • The route (hills, headwind)
  • The rider’s weight
  • Riding style
  • Weather conditions

The prices depend on the item and the duration of the rental period. The rate includes 21% VAT, a bike route map, roadside assistance, and a smile. The rates can be viewed by checking the price list.

By default, our bikes are rented at your own risk. However, we offer the ‘Carefree on the Road’ option, which you can add to your reservation. With this extra service, you are fully insured:

  • No deductible in case of theft
  • No costs for damages
  • No cancellation fees

We recommend this option for extra peace of mind during your cycling trip. You can easily select ‘Carefree on the Road’ during the booking process for full coverage throughout your rental period.

To ensure that a rental bike is available, we recommend making a reservation through our website. During the online reservation process, you can check if the desired bike is still available. This way, you can be certain of having a rental bike during your visit to Schoorl.

A day of bike rental is always until 18:00 in the evening. We are open from 9:00 AM, and you can return your bike until 6:00 PM.

We are happy to help

We offer roadside assistance. If you have an issue with your bike, call +31725090072, and we will come to you as soon as possible with a replacement bike. We will exchange the bike so you can continue your ride without any interruptions!

If you rent the electric bike for several days, you will receive a charger. The charging process will be explained to you when you pick up the bike.

There are several places in Schoorl where you can park safely. These parking spots are clearly marked. You can park for free 5 to 10 minutes’ walk from our shop at the grass field on Molenweg, 1871 CD Schoorl.

Reservation

Book with certainty

You can make a reservation through our website www.fietsverhuurschoorl.nl, at least one day in advance. You will find the “Reserve Online” button, and by clicking on it, you will be directed to the reservation page. There, you can follow the steps and easily complete your reservation.

No, it is not possible to book a bike by phone or email.

If you want to be sure of your bike in the Schoorl area, it is advisable to book in advance. This way, we can also provide you with the bikes more quickly.

You are always welcome to stop by. Everything we have available, you can rent immediately!

Child seats, panniers, and dog baskets can be rented in combination with a bike. Child seats can be placed both on the front and rear of the bike. On the E-bike, they can only be placed on the rear. A front child seat can carry up to 15 kg, and a rear child seat can carry up to 25 kg.

If you book online, you can make the payment at step 3 of the reservation process. Please note, if we haven’t received the payment, we will hold the reservation until 11:00 AM at the latest. In the store, you can pay by card or cash.

Bike Rental Offer

In our cargo bikes and the Urban Arrow (electric cargo bike), you can attach your own Maxi-Cosy. Please make sure to check the Maxi-Cosy holder option when making your reservation.

We rent out an electric cargo bike with a dog crate where you can transport your dog. You can also take your dog along in a dog trailer. The dog trailer is suitable for dogs up to 30 kg, and the interior dimensions are 80 x 55 x 62 cm. For smaller dogs, we also rent out dog baskets for the back of the bike. Both the dog basket and the dog trailer can only be rented in combination with a rental bike.

We rent out children’s mountain bikes ranging from 20 to 29 inches. These mountain bikes are not suitable for the MTB course.

We do not rent children’s e-bikes; our e-bikes are 28 inches.

We do not rent duo bicycles or adapted bicycles.

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